From Chemistries to Comprehensive Solutions
From the beginning, a strong commitment to customer service defined and differentiated Ecolab. Round-the-clock service provided by trained service representatives, combined with top-quality, innovative products, has been key to the company's success. Celebrating our centenary in 2023, the story continues but with a systems approach to customer needs: Ecolab scientists and sales and service teams provide solutions designed to help them achieve optimum results while also lowering operating costs, reducing environmental impact and promoting human safety.
Today, recognised as one of the World's most ethical companies for the 16th consecutive year, sustainability, innovation, and driving exponential growth are an integral part of everything we do. Through technology, information, on-site service and training, we help companies around the world achieve exceptional business results, while advancing a positive environmental and social impact. The work we do matters, and the way we do it matters to our employees, customers, and our communities.
Your trusted hygiene partner
We support nearly three million customer locations, in over 170 countries worldwide. As the global leader in water, hygiene and infection prevention solutions and services, we don't just sell great products, we offer a full-service solution and peace of mind. Our team of experts are always on hand to service, support, and protect our customers with compliant solutions (training, audits, assessments). We make sure you can concentrate on what's really important, your customers.
Working with Ecolab means having a partner that is always looking out for our customers. We approach cleaning, sanitising and safety with the aim of improving their performance. Whether it's delighting their customers, ensuring smooth operations or driving growth, we take the time to understand our customers' businesses and how to power their success. Drawing on our industry-leading expertise, offerings and personally delivered service, we deliver tangible results to ensure our customers and their businesses are performing at their best. Our products and programs cover all areas of an operation and represent the industry's most broad and complete set of premium customer solutions.
We have an industry-leading global sales and service force backed by advanced and patented technologies and a global research and development network. Our innovative solutions and actionable insights address customers' needs in premium cleaning and sanitizing, food safety, public health infection prevention, operational efficiency and guest satisfaction — while promoting customer, employee and environmental safety at the lowest total operating cost.